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CLD-04: Cloud Infrastructure Offboarding

CLD 9 — Critical Protect

Mechanisms exist to ensure in the event cloud services are decommissioned, data is securely transitioned to new systems or archived in accordance with applicable organizational standards, as well as statutory, regulatory and contractual obligations.

Renumbered: Formerly CLD-01.2 in SCF 2025.4.

Code reused: In SCF 2025.4 and earlier, CLD-04 was Application Programming Interface (API) Security. That control is now NET-35.

Control Question: Does the organization ensure cloud services are decommissioned so that data is securely transitioned to new systems or archived in accordance with applicable organizational standards, as well as statutory, regulatory and contractual obligations?

EMEA (2)
Framework Mapping Values
EMEA Saudi Arabia ECC-1 2018 4-2-3-1
EMEA Saudi Arabia SAMA CSF 1.0 2017 3.4.3.4.h 3.4.3.4.h.1 3.4.3.4.h.2 3.4.3.4.h.3
APAC (3)
Framework Mapping Values
APAC Japan ISMAP 8.1.5.P 8.1.5.1.P 8.1.5.2.P 8.1.5.3.P 8.1.5.4.P
APAC Malaysia RMiT 2025 10.50(h) A10-B7(a) A10-B7(a)(i) A10-B7(a)(iii) A10-B7(a)(iv) A10-B7(b) A10-B7(b)(i) A10-B7(b)(iv)
APAC New Zealand NZISM 3.9 20.1.26.C.02 20.1.26.C.03 23.4.13.C.01 23.4.13.C.02 23.4.13.C.03

Capability Maturity Model

Level 0 — Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 — Performed Informally

Cloud Security (CLD) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include: ▪ Policies, standards & procedures associated with CLD domain capabilities provide limited coverage due to the depth and breadth of the existing documentation. ▪ Cloud management-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.

Level 2 — Planned & Tracked

SCR-CMM Level 2 criteria definitions are not available for this control: ▪ A reasonable person would conclude a well-defined and standardized process is required. ▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization. ▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 — Well Defined

Cloud Security (CLD) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist: ▪ Policies and standards associated with CLD domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function. ▪ Standardized Operating Procedures (SOP) associated with CLD domain capabilities are well-documented and kept current by process owners. ▪ A cloud governance team, or similar function, is appropriately staffed and supported to implement and maintain CLD domain capabilities. ▪ Technology is leveraged to enhance the efficiency and accuracy of cloud governance operations (e.g., multi-cloud governance tools, policy enforcement and cost management). ▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with CLD domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls). ▪ An implemented and operational capability exists to ensure cloud services are decommissioned so that data is securely transitioned to new systems or archived in accordance with applicable organizational standards, as well as statutory, regulatory and contractual obligations.

Level 4 — Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions: ▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control. ▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 — Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions: ▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control. ▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies. ▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

Assessment Objectives

  1. CLD-04_A01 the decommission process for cloud services is formally governed so that data is securely transitioned to new systems or archived in accordance with applicable organizational standards, as well as statutory, regulatory and contractual obligations.

Evidence Requirements

E-CLD-02 Cloud Infrastructure Onboarding / Offboarding Records

Documented evidence of cloud infrastructure onboarding and offboarding activities (e.g., account provisioning, configuration baselining, decommissioning and data disposition).

Asset Management

Technology Recommendations

Micro/Small

  • Change management procedures
  • Change Control Board (CCB)
  • VisibleOps (https://itpi.org)

Small

  • Change management procedures
  • Change Control Board (CCB)
  • VisibleOps (https://itpi.org)

Medium

  • Change management procedures
  • Change Control Board (CCB)
  • VisibleOps (https://itpi.org)

Large

  • Change management procedures
  • Change Control Board (CCB)
  • VisibleOps (https://itpi.org)

Enterprise

  • Change management procedures
  • Change Control Board (CCB)
  • VisibleOps (https://itpi.org)

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