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IRO-10.1: Automated Reporting

IRO 9 — Critical Detect

Automated mechanisms exist to assist in the reporting of cybersecurity and data protection incidents.

Control Question: Does the organization use automated mechanisms to assist in the reporting of cybersecurity and data protection incidents?

Capability Maturity Model

Level 0 — Not Performed

There is no evidence of a capability to assist in the reporting of cybersecurity and data protection incidents.

Level 1 — Performed Informally

C|P-CMM1 is N/A, since a structured process is required to assist in the reporting of cybersecurity and data protection incidents.

Level 2 — Planned & Tracked

C|P-CMM2 is N/A, since a well-defined process is required to assist in the reporting of cybersecurity and data protection incidents.

Level 3 — Well Defined

Incident Response (IR) processes are standardized across the organization and centrally managed, where technically feasible, to ensure consistency. CMM Level 3 control maturity would reasonably expect all, or at least most, the following criteria to exist:

  • An Integrated Security Incident Response Team (ISIRT), or similar function, exists to form an on-demand, scalable and integrated team of formally-assigned cybersecurity, IT, data protection and business function representatives that can perform coordinated incident response.
  • The ISIRT, or similar function, develops and maintains a documented, program-level Integrated Incident Response Program (IIRP) that provides operational and tactical-level guidance for cybersecurity and data protection response operations.
  • A Security Operations Center (SOC), or similar function, facilitates incident management operations that includes preparation, detection and analysis, containment, eradication and recovery.
  • Business Process Owners (BPOs), in conjunction with the SOC and ISIRT functions, develop and maintain a documented Incident Response Plan (IRP) specific to the business process / business unit but inclusive of the organization's larger approach to incident response operations.
  • An IT Asset Management (ITAM) function, or similar function, categorizes endpoint devices according to the data the asset stores, transmits and/ or processes and provides that information to the SOC for Incident Response Operations (IRO).
Level 4 — Quantitatively Controlled

See C|P-CMM3. There are no defined C|P-CMM4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to assist in the reporting of cybersecurity and data protection incidents.

Level 5 — Continuously Improving

See C|P-CMM4. There are no defined C|P-CMM5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to assist in the reporting of cybersecurity and data protection incidents.

Assessment Objectives

  1. IRO-10.1_A01 automated mechanisms used for reporting incidents are defined.
  2. IRO-10.1_A02 incidents are reported using automated mechanisms.

Technology Recommendations

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