AST-02.9: Configuration Management Database (CMDB)

There is no evidence of a capability to implement and manage a Configuration Management Database (CMDB), or similar technology, to monitor and govern technology asset-specific information.

C|P-CMM1 is N/A, since a structured process is required to implement and manage a Configuration Management Database (CMDB), or similar technology, to monitor and govern technology asset-specific information.

C|P-CMM2 is N/A, since a well-defined process is required to implement and manage a Configuration Management Database (CMDB), or similar technology, to monitor and govern technology asset-specific information.

Asset Management (AST) efforts are standardized across the organization and centrally managed, where technically feasible, to ensure consistency. CMM Level 3 control maturity would reasonably expect all, or at least most, the following criteria to exist:

• An IT Asset Management (ITAM) function, or similar function, governs asset management to help ensure compliance with requirements for asset management.
• An ITAM function, or similar function, maintains an inventory of IT assets, covering both physical and virtual assets, as well as centrally managed asset ownership assignments.
• Technology assets and data are categorized according to data classification and business criticality criteria.
• A Cybersecurity Supply Chain Risk Management (C-SCRM) function oversees supply chain risks including the removal and prevention of certain technology services and/ or equipment designated as supply chain threats by a statutory or regulatory body.
• Data/process owners document where sensitive/regulated data is stored, transmitted and processed, generating Data Flow Diagrams (DFDs) and network diagrams to document the flow of data.
• ITAM leverages an established Configuration Management Database (CMDB), or similar tool, as the authoritative source of IT assets and user assignment.
• An IT infrastructure team, or similar function, ensures that statutory, regulatory and contractual cybersecurity and data protection controls are addressed to ensure secure configurations are designed, built and maintained.
• Configurations conform to industry-recognized standards for hardening (e.g., DISA STIGs, CIS Benchmarks or OEM security guides) for test, development, staging and production environments.

Asset Management (AST) efforts are metrics driven and provide sufficient management insight (based on a quantitative understanding of process capabilities) to predict optimal performance, ensure continued operations and identify areas for improvement.

• Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
• Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
• Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
• Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
• Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
• Both business and technical stakeholders are involved in reviewing and approving proposed changes.

See C|P-CMM4. There are no defined C|P-CMM5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to implement and manage a Configuration Management Database (CMDB), or similar technology, to monitor and govern technology asset-specific information.