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TPM-05.4: Responsible, Accountable, Supportive, Consulted & Informed (RASCI) Matrix

TPM 8 — High Identify

Mechanisms exist to document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs).

Control Question: Does the organization document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs)?

General (32)
Framework Mapping Values
AICPA TSC 2017:2022 (used for SOC 2) (source) CC1.1-POF5 CC1.3-POF3 CC1.3-POF4 CC1.3-POF5 CC2.2-POF5 CC2.2-POF9 CC2.3-POF11 CC2.3-POF6 CC2.3-POF9 CC9.2-POF12 CC9.2-POF4
CIS CSC 8.1 15
ISO/SAE 21434 2021 RQ-06-04 RQ-07-02 RQ-07-04.a RQ-07-04.b RC-07-08
ISO 27001 2022 (source) 4.3(c)
ISO 27002 2022 5.2 5.23
ISO 27017 2015 5.1.1 6.1.1 CLD.6.3.1
ISO 42001 2023 5.3 A.10 A.10.2 A.10.3 A.10.4
NIST 800-53 R5 (source) SA-9(3)
NIST 800-53 R5 (NOC) (source) SA-9(3)
NIST 800-161 R1 SA-9(3)
NIST 800-171 R3 (source) 03.07.06.a 03.16.03.b
NIST 800-171A R3 (source) A.03.16.03.b
NIST CSF 2.0 (source) GV.OC GV.OC-02 GV.RM-05 GV.RR GV.RR-02 GV.SC-02 GV.SC-06 ID.AM
PCI DSS 4.0.1 (source) 12.4.1 12.8.2 12.8.5 12.9 12.9.1 12.9.2
PCI DSS 4.0.1 SAQ A (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ A-EP (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ B (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ B-IP (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ C (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ C-VT (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ D Merchant (source) 12.8.2 12.8.5
PCI DSS 4.0.1 SAQ D Service Provider (source) 12.4.1 12.8.2 12.8.5 12.9.1 12.9.2
PCI DSS 4.0.1 SAQ P2PE (source) 12.8.2 12.8.5
SWIFT CSF 2023 2.8A
TISAX ISA 6 1.2.4 1.3.3
UN R155 7.2.2.5
UN ECE WP.29 7.2.2.5
SCF CORE Fundamentals TPM-05.4
SCF CORE Mergers, Acquisitions & Divestitures (MA&D) TPM-05.4
SCF CORE ESP Level 1 Foundational TPM-05.4
SCF CORE ESP Level 2 Critical Infrastructure TPM-05.4
SCF CORE ESP Level 3 Advanced Threats TPM-05.4
US (6)
Framework Mapping Values
US C2M2 2.1 THIRD-PARTIES-1.A.MIL1
US HIPAA Administrative Simplification 2013 (source) 164.308(b)(1)
US HIPAA Security Rule / NIST SP 800-66 R2 (source) 164.308(b)(1)
US SEC Cybersecurity Rule 17 CFR 229.106(b)(1)(ii)
US - CA CCPA 2025 7052(a) 7123(c)(15) 7123(c)(3)(A)(ii)
US - NY DFS 23 NYCRR500 2023 Amd 2 500.10(a)(1) 500.10(b) 500.2(d) 500.4(a)(1) 500.4(a)(2) 500.4(a)(3)
EMEA (7)
Framework Mapping Values
EMEA EU EBA GL/2019/04 3.2.3(8) 3.2.3(8)(a) 3.2.3(8)(b) 3.3.2(16) 3.5(55)
EMEA EU NIS2 21.3
EMEA EU NIS2 Annex 10.1.2(a) 4.3.2(a) 8.1.1
EMEA Saudi Arabia OTCC-1 2022 1-2-1-1
EMEA Spain BOE-A-2022-7191 13.2 13.5
EMEA Spain 311/2022 13.2 13.5
EMEA UK CAP 1850 A4
APAC (2)
Framework Mapping Values
APAC India SEBI CSCRF GV.OC.S3 GV.SC.S3 PR.AT.S3
APAC Japan ISMAP 6.3.P 6.3.1.P 6.3.1.1.PB 6.1.1.13.PB 6.1.3.13.PB
Americas (1)
Framework Mapping Values
Americas Canada ITSP-10-171 03.07.06.A 03.16.03.B

Capability Maturity Model

Level 0 — Not Performed

There is no evidence of a capability to document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs).

Level 1 — Performed Informally

C|P-CMM1 is N/A, since a structured process is required to document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs).

Level 2 — Planned & Tracked

Third-Party Management (TPM) efforts are requirements-driven and governed at a local/regional level, but are not consistent across the organization. CMM Level 2 control maturity would reasonably expect all, or at least most, the following criteria to exist: o Require TSP to follow secure engineering practices as part of a broader Cybersecurity Supply Chain Risk Management (C-SCRM) initiative. o Contain "break clauses" in all TSP contracts to enable penalty-free, early termination of a contract for cause, based on the TSP's cybersecurity and/ or data protection practices deficiency(ies).

  • Third-party management is decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
  • IT/cybersecurity personnel identify cybersecurity and data protection controls to address applicable statutory, regulatory and contractual requirements for third-party management.
  • A procurement function maintains a list of all active External Service Providers (ESPs), including pertinent contract information that will assist in a risk assessment.
  • A Shared Responsibility Matrix (SRM) is documented for every TSP that directly or indirectly affects sensitive/regulated data.
  • Procurement contracts:
Level 3 — Well Defined

Third-Party Management (TPM) efforts are standardized across the organization and centrally managed, where technically feasible, to ensure consistency. CMM Level 3 control maturity would reasonably expect all, or at least most, the following criteria to exist: o provides governance oversight for the implementation of applicable statutory, regulatory and contractual cybersecurity and data protection controls to protect the confidentiality, integrity, availability and safety of the organization's applications, systems, services and data with regards to third-party management. o Operates the Cybersecurity Supply Chain Risk Management (C-SCRM) program to identify and mitigate supply chain-related risks and threats. o Evaluates risks associated with weaknesses or deficiencies in supply chain elements identified during first and/ or third-party reviews. o Enables the implementation of third-party management controls. o Ensures the Information Assurance Program (IAP) evaluates applicable cybersecurity and data protection controls as part of “business as usual” pre-production testing. o Maintains a list of all active External Service Providers (ESPs), including pertinent contract information that will assist in a risk assessment. o Requires TSP to follow secure engineering practices as part of a broader Cybersecurity Supply Chain Risk Management (C-SCRM) initiative. o Includes "break clauses" in all TSP contracts to enable penalty-free, early termination of a contract for cause, based on the TSP's cybersecurity and/ or data protection practices deficiency(ies). o Controls changes to services by suppliers, taking into account the criticality of business information, systems and processes that are in scope by the third-party. o Requires a risk assessment prior to the acquisition or outsourcing of technology-related services. o Monitors, regularly reviews and audits supplier service delivery for compliance with established contract agreements. o Uses tailored acquisition strategies, contract tools and procurement methods for the purchase of unique systems, system components or services.

  • Procurement contracts and layered defenses provide safeguards to limit harm from potential adversaries who identify and target the organization's supply chain.
  • A Governance, Risk & Compliance (GRC) function, or similar function;
  • A procurement team, or similar function:
  • A Shared Responsibility Matrix (SRM) is documented for every TSP that directly or indirectly affects sensitive/regulated data.
Level 4 — Quantitatively Controlled

See C|P-CMM3. There are no defined C|P-CMM4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs).

Level 5 — Continuously Improving

See C|P-CMM4. There are no defined C|P-CMM5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to document and maintain a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, to delineate assignment for cybersecurity and data protection controls between internal stakeholders and External Service Providers (ESPs).

Assessment Objectives

  1. TPM-05.4_A01 a Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix, or similar documentation, delineates assignment for cybersecurity / data privacy controls between internal stakeholders and Third-Party Service Providers (TSP).
  2. TPM-05.4_A02 user roles and responsibilities with regard to external system services, including shared responsibilities with external service providers, are defined and documented.

Evidence Requirements

E-CPL-03 Controls Responsibility Matrix (CRM)

Documented evidence of a Controls Responsibility Matrix (CRM), or similar documentation, that identifies the stakeholder involved in executing assigned controls (e.g., Responsible, Accountable, Supportive, Consulted & Informed (RASCI) matrix).

Compliance

Technology Recommendations

Micro/Small

  • Cybersecurity Supply Chain Risk Management (C-SCRM) program
  • Third-party contract requirements for cybersecurity controls
  • Customer Responsibility Matrix (CRM)
  • Shared Responsibility Matrix (SRM)
  • Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Small

  • Cybersecurity Supply Chain Risk Management (C-SCRM) program
  • Third-party contract requirements for cybersecurity controls
  • Customer Responsibility Matrix (CRM)
  • Shared Responsibility Matrix (SRM)
  • Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Medium

  • Cybersecurity Supply Chain Risk Management (C-SCRM) program
  • Third-party contract requirements for cybersecurity controls
  • Customer Responsibility Matrix (CRM)
  • Shared Responsibility Matrix (SRM)
  • Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Large

  • Cybersecurity Supply Chain Risk Management (C-SCRM) program
  • Third-party contract requirements for cybersecurity controls
  • Customer Responsibility Matrix (CRM)
  • Shared Responsibility Matrix (SRM)
  • Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

Enterprise

  • Cybersecurity Supply Chain Risk Management (C-SCRM) program
  • Third-party contract requirements for cybersecurity controls
  • Customer Responsibility Matrix (CRM)
  • Shared Responsibility Matrix (SRM)
  • Responsible, Accountable, Supporting, Consulted and Informed (RASCI) matrix

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